What occurs after an investigation by the DPOR in the complaint process?

In the complaint process overseen by the Department of Professional and Occupational Regulation (DPOR) in Virginia, after the investigation of a complaint is conducted, a meeting is typically organized to determine the facts. This step is crucial because it allows the involved parties to present their sides and provides an opportunity for a thorough review of the information gathered during the investigation.

This meeting serves as a forum for examining evidence, discussing the context of the complaint, and reaching a clearer understanding of the issues at hand. Such a process is integral to ensuring that decisions made thereafter are informed, fair, and based on a comprehensive assessment of the situation, rather than rushed conclusions or assumptions.

The subsequent steps, such as proposing resolutions or considering sanctions, depend on the findings from this meeting. Therefore, the establishment of facts through this meeting is foundational for any further actions.